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MacBook Repair - Keyboard Repair & Keyboard Replacement

MacBook Air Keyboard V.S. MacBook Pro Keyboard

MacBook Repair - Keyboard repair & Replacement | BC Computers

The MacBook Air keyboard is a "scissor-switch" keyboard, which means that each key sits on top of a scissor mechanism that provides a stable, responsive feel when typing. The keys on the MacBook Air keyboard have a low profile, which some users may find more comfortable to type on.

The MacBook Pro keyboard, on the other hand, features the newer "butterfly-switch" mechanism, also called the butterfly keyboard, that Apple introduced a few years ago. This mechanism is designed to be thinner and more responsive than the scissor-switch mechanism used in the MacBook Air. However, some users have reported issues with the butterfly-switch keyboards, including keys sticking or becoming unresponsive.

In terms of keyboard layout, both the MacBook Air and MacBook Pro keyboards have a similar layout with the same number of keys. However, the MacBook Pro has a Touch Bar above the keyboard that replaces the function keys, which some users may find useful for certain tasks.


Common MacBook keyboard issues

MacBook keyboard issues can range from minor annoyances to serious problems that require professional repair. Some common MacBook keyboard issues include:

  1. Keys sticking or not responding: This can happen if there is debris under the keys, liquid damage, or if the keys are worn out. (How to deal with the water damage? MacBook water damage repair model and services Vancouver)

  2. Keys typing the wrong characters: This can be caused by a software issue, or by physical damage to the keyboard.

  3. Keys repeating or not registering: This can be caused by a problem with the keyboard's firmware, or by physical damage to the keyboard.

  4. Backlight not working: This can be caused by a problem with the keyboard's backlight or a software issue.

  5. Touch Bar not working: This can be caused by a software issue or physical damage to the Touch Bar.

*Speaking from the experience*: The 2019 MacBook models are generally reliable and have fewer issues compared to older models; however, keyboard issues have been reported with the 2019 MacBook models. Although Apple has made changes to the keyboard design, some users have reported issues with keys sticking or becoming unresponsive. This issue has been addressed in later models with a redesigned keyboard.

What can you try at home first?

If your MacBook keyboard is not working properly, there are a few options for repair depending on the nature and extent of the problem. Here are some possible solutions:

  1. Check for software issues: Sometimes, issues with the keyboard can be due to software glitches or conflicts. Try restarting your MacBook Pro and see if that fixes the problem and make sure that your MacBook has the latest version of macOS and any available updates installed.

  2. Clean the keyboard: Dirt and debris can accumulate in the keyboard over time, causing keys to stick or not work properly. You can try cleaning the keyboard with compressed air or a soft, lint-free cloth.

  3. Check for physical damage: Look for any physical damage to the keyboard, such as cracks or signs of liquid damage. If you see any damage, your MacBook may require repair.

  4. Use an external keyboard: If you have an external keyboard available, connect it to your MacBook to see if it works. This will help you determine if the issue is with the MacBook's keyboard or with the software.

  5. Repair the keyboard: If the problem persists, you may need to have your keyboard repaired or replaced. If your MacBook is still under warranty, you can contact Apple Support to have it repaired for free. If it's not under warranty, you can take it to BC Computers to have it fixed.

  6. Replace the keyboard: If the keyboard is beyond repair, you can opt to replace the keyboard entirely. You can purchase a replacement keyboard from BC Computers and have it installed by a professional technician.

*It's important to note that attempting to repair the keyboard yourself may cause further damage and void the warranty, so it's best to seek professional help for any keyboard-related issues.


Cost of MacBook Keyboard Replacement

The cost of replacing a MacBook keyboard will depend on the model of the MacBook and the type of repair needed. In general, the cost of replacing a MacBook keyboard can range from $200 to $700, or even more for newer models with the Touch Bar.

If your MacBook is still under warranty or AppleCare+ coverage, the repair may be covered at no cost or a reduced cost. If your MacBook is not covered by warranty, you may need to pay for the repair out of pocket.

To get an accurate estimate for the cost of a keyboard replacement for your MacBook, you can contact BC Computers or visit our store to set up a repair. The repair center will be able to provide you with a quote based on the specific repairs needed for your MacBook.


How does BC Computer replace a MacBook keyboard?

When BC Computers replaces a MacBook keyboard, we follow these general steps:

  1. Determine the correct keyboard: Our technician will first determine the correct keyboard for your MacBook by identifying the model and series of the laptop. You can easily find the model number, EMC, and serial number printed on the underside of the computer, near the regulatory markings. MacBook models could be A1466 EMC 2925, A2338 EMC 3578, A1706 EMC 3163, A1502 EMC 2678, etc. And the MacBook serial number usually contains 12 characters and begins with 1 letter such as C, D, F, G, etc.

  2. Assessment: The technician will assess the condition of the MacBook keyboard and identify the specific issue(s) that need to be addressed. This may involve testing the keys, checking the connections, or examining the keyboard for physical damage.

  3. Disassembly: The technician will then carefully disassemble the MacBook, removing the keyboard and any other components that need to be replaced or repaired. This may involve removing the battery, logic board, or other internal components.

  4. Replacement: The technician will then replace the keyboard with a new one that is compatible with your specific MacBook model. They may also replace other components, such as the backlight or trackpad, if they are damaged or not functioning properly.

  5. Reassembly: Once the new keyboard and any other components have been installed, the technician will carefully reassemble the MacBook, making sure that all components are securely in place and properly connected.

  6. Testing: The technician will then test the MacBook to ensure that the keyboard is functioning properly and that all other components are working as they should. This may involve running diagnostic tests, checking for any error messages or issues, or performing other tests to verify that the MacBook is working correctly and solves the issue.

Overall, replacing a MacBook keyboard is a complex process that requires specialized tools and expertise. It is recommended that you have your MacBook keyboard replaced by an experienced technician to ensure that the repair is done correctly and to avoid causing further damage to your MacBook.


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