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Onsite Computer Service - Small Businesses

Updated: May 18, 2023

Onsite computer service is a type of computer repair service where a technician comes to the location of the client, whether it is a home or business, to provide repairs and maintenance for their computer systems and related equipment. This service is different from traditional computer repair services where the customer would have to bring their equipment to the repair shop. The technician brings the necessary tools and equipment to the client's location to perform the required repairs and maintenance.

Onsite Computer Services - Small Businesses | BC Computers

Onsite computer service is convenient for clients who may not have the time or resources to bring their equipment to a repair shop, and it allows the technician to work in the environment where the computer system is being used, providing more accurate and customized solutions.


BC Computers perform onsite computer services for small businesses

Small business owners need onsite computer services for a variety of reasons, including:

  • Diagnosis and Repair: We can diagnose and repair a wide range of computer issues on-site, including hardware and software problems, virus and malware infections, and network connectivity issues. This can help small business owners minimize downtime and keep their systems running smoothly.

  • Hardware and Software Support: Small business owners may encounter hardware or software issues that require expert attention. We can send technicians onsite to troubleshoot these issues and offer solutions that get their systems up and running again.

  • Network Configuration and Maintenance: Small business owners may need help configuring and maintaining their network systems, including servers, routers, and firewalls. We can assist with these tasks, ensuring that the network is secure, stable, and efficient.

  • Data Backup and Recovery: Small business owners need to protect their data from loss or damage. We can set up backup systems and provide recovery services if data is lost due to hardware failure, viruses, or other issues.

  • Security and Virus Protection: Small business owners need to protect their systems from security threats, including viruses, malware, and phishing attacks. We can install security software and configure settings to minimize the risk of security breaches.

  • Upgrades and New Installations: Small business owners may need to upgrade their hardware or software to keep up with changing technology needs. We can assist with upgrades and new installations, ensuring that systems are configured correctly and optimized for performance.

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The benefits of onsite computer services for small businesses

Onsite computer services can be particularly valuable for small businesses that do not have their own IT staff. Here are some ways that onsite computer services can benefit small businesses:

  • Immediate Assistance: When a small business experiences a technical issue, such as a network outage or a hardware malfunction, every minute of downtime can be costly. Onsite computer services can provide a convenient and time-saving solution for small business owners who may not have the time to take their computers to a repair shop. A technician can come to their business location and provide the necessary support and repairs, minimizing downtime, ensuring that the issue is resolved as quickly as possible, and minimizing the impact on the business.

  • Customized Support: Onsite computer services can be tailored to the specific needs of the small business. A technician can work with the business owner to develop a customized support plan that addresses the business's unique technology needs and goals. This can include setting up new hardware, software installation, and network configuration, among others.

  • Preventative Maintenance: Onsite computer services can help small businesses stay ahead of technical issues by providing regular maintenance and updates. This can prevent more serious problems from arising and ensure that the business's systems are running at peak performance.

  • Expert Advice: Onsite computer services can provide small business owners with expert advice and guidance on technology-related issues. A technician can help the business owner understand their technology options and make informed decisions about which solutions are best for their business.

  • Cost-Effective: Onsite computer services can be a cost-effective solution for small businesses that do not have the resources to hire their own IT staff. By outsourcing their technology needs, small businesses can save money on salaries, benefits, and training costs.

  • Increased Productivity: With onsite computer service, small business owners can ensure their computers and network systems are running efficiently, which can result in increased productivity and less downtime.

  • Personalized Attention: Onsite computer service can provide small business owners personalized attention, giving them the opportunity to build a relationship with their technicians and receive ongoing support for their technology needs.

How much is onsite computer services?

The cost for BC Computers to provide onsite computer repair services can vary depending on several factors, including:

  • Location: The location of the small business can impact the cost of onsite computer repair services. If the location is in a remote area, the cost may be higher due to travel expenses.

  • Type of Service: The cost of onsite computer repair services can also depend on the type of service needed. For example, a basic hardware repair may be less expensive than a complex network configuration.

  • Time: The length of time required to complete the repair can also impact the cost of onsite computer repair services. If the repair requires multiple visits, the cost may be higher.

  • Labor and Parts: The cost of labor and parts needed to complete the repair can also impact the cost of onsite computer repair services. If new parts are needed, the cost will be higher.

The cost of onsite computer repair services can range from $75 to $150 per hour, depending on the factors listed above. It is recommended to contact BC Computers directly to get a specific quote for onsite computer repair services.


Overall, onsite computer service can provide small business owners with the peace of mind that their technology needs are being met efficiently and effectively, allowing them to focus on their business operations.


Speak with an onsite computer service technician today in Vancouver: (604) 200-2880


Greater Vancouver residents such as Vancouver, West Vancouver, North Vancouver, Burnaby, Coquitlam, Surrey, Delta, White Rock customers can contact BC Computers which is available 24/7 for emergency repairs in Greater Vancouver.


1310 Burrard St, Vancouver V6Z 2B7 (Burrard & Drake street in Downtown Vancouver)

8999 Cornerstone Mews, Burnaby V5A 4Y6 (SFU)

PC, Laptop, Dell, HP, Acer, MacBook, IMAC repair

Schedule an appointment: Click here to book an appointment!

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