Updated: Mar 31
What is a blue screen in Windows?
A Blue screen of death (BSOD), also called a STOP Error, is a frustrating issue that Windows can stop working unexpectedly. It can happen to any Windows user while you work on an assignment or project. When the problem occurs, it can cause your device to completely shut down or reboot on its own whilst seeing an error message on the screen. What this means is the operating system runs into some issues that prevented your computer operate safely and smoothly.
What could be the reasons behind a blue screen issue?
Sometimes a blue screen error happens one time is not necessary a big problem, but the issue is most likely related to hardware, drivers or operating system.
If you continually run into this error message, you should start digging into some solutions.
1. Note the error message for more information
It's hard to tell what specific problem you are hitting without any further information. The best way to continue the investigation is to visit Windows support page or follow the instruction that appears on your screen. Also, if you call a support technician, just give them the stop code along with the message if appears or simply describe the whole situation if needed.
2. Review recent computer changes
Sometimes an error message appears after certain changes such as new installation of applications or new plugged-in USB drives. If this is the case, try unplugging any new device and see if the issue persists. The same goes for new applications. Try deleting the application and see if it's fixed.
Windows and drivers update can also help your computer function properly. Simply apply system update to the latest version and hopefully, it fixes the problem.
3. Run a system restore
If the windows or divers update doesn’t work, it could be a software-related issue. Try to run a recovery from the Recovery Control Panel, which is located in the Start menu. Use the restore tool to scan for affected software and it will uninstall any new installations using system restore. Once the full process is completed, your computer will go back to the previous update.
4. Scan for malware
Malware or virus can damage your Windows system files and result in a blue screen. You should run a scan for infection to rule out anything like this. If you find anything suspicious, simply remove them and reboot after the cleaning and see if the problem is resolved.
5. Reinstall Windows